Push or pull too hard? Do not use all your energy trying to have people follow your rules!

Many small business computer consulting firms sharing a family headaches and frustration - how do you motivate or have employees follow the rules of your company? Employees can use your company as a stepping stone to something bigger, a place to get their feet wet. They are not there for the long term or to win the prize the longest serving employee. It 's time to stop dreaming that you will have employees who will be with you forever. Simply not going to happen.

Many entrepreneurs of small business computer stores share the same frustrations about technicians not having answered our phone calls to customers, not filling out worksheets, did not share the information with their peers in the company and not just simply showing time. Not running a babysitting service and these types of employees can simply use all your energy too quickly.

How do you motivate? First of all you should be looking to motivate them. The technicians should be motivated because of the passion they have for technology, the fix that lasts for solving the problem or just to have pride in a job well done. When you find a technician who shares this passion and vision as well as one who understands how the game is played in your business, then reward them. Allow them to stand out from the rest. Reward exceptional employees is always a better use of your energy trying to motivate them. The motivation comes into play when you do not reward them with a raise or bonus, or even show them the door saying that "their services are no longer needed."

Manpower in some areas of Canada is difficult to find, so small business IT consulting firm usually end up taking the best of the worst, because that is all that is out there. The worst people, who jumped from job to job, contract by contract, and from city to city, because they are just that: the worst, no one wants them, except you! These types of workers end up eating all of your critical resources, your time, your strength and above all your reputation. When they fire, which can only end of your competition and start using all of their time and efforts.

Bad employees are like bad customers, you need to sack them. This will save you headaches, help you sleep at night, and do what is most important - to concentrate the efforts of team members who want to be there, bought up the company policies and rules, and share vision of your small business computer consulting business. These are the people that allow your reputation to grow, give you time to concentrate on non-urgent but important pieces of business, keep your base of satisfied customers, and above all - these are the people who want to reward, because they are leading the extra revenue, allowing the company to grow and increase your bottom line. You should have no problem sharing the profits with those who contribute to it.

You need to effectively measure all of your team, set a (Key Performance Indicators) KPIs in your business structure and measure all areas of your business. Sales results, the results of service, customer satisfaction, administration and logistics, plus many other daily activities that need to be recorded, measured and analyzed. Many small business computer consulting business owners get someone, then set loose to continue with their good habits for another job, but also their bad habits than doubling of the companies with best practices and ways of doing things.

Cut Loose employees bad that absorb all your time, there is no such thing as "I only need them for a bit 'more' or 'only until you hire another person." They continue to abuse the system, your bottom line, and especially to steal the most valuable asset - their time of having to deal with everything. Spend your time wisely, on your best employees .......